Presence Status Management:
In real-time, identify which colleagues are available, who is in a meeting, at lunch, on vacation, in training or travelling. Create your own custom Presence status to match what’s happening in your business.
Instant Messaging:
Allows all users to remain connected. Receive and send Instant Messages to fellow colleagues and affiliated groups. Available on both the Softphone Application and Mobile Application.
Device Management
With multi-device support, select which device is used to make calls and which device is used to receive calls. Indecisive? Receive calls on all registered devices or delay rings, until other devices are engaged.
Predefined and Personalised Greetings:
Predefined Greetings are fully customisable based on customer requirements. The personalised greeting can be based on user role, extension group and different times of the day.
Call Management:
With the sophisticated Softphone interface, manage all telephony and collaboration requirements, through a single portal. Create your own forward rules according to your presence and choose whether your calls are screened or not. Call screening ensures that your team has total control over how calls are received. Have callers announce themselves prior to answering the call, block specific numbers or send them straight to voicemail. Or get your service provider to make these changes for you.
